What types of SMT stencils does StenTech offer? - StenTech SMT Stencil FAQ

StenTech manufactures a wide range of SMT stencils, including laser-cut, electroformed, Advanced Nano™ coated, NanoSLIC Gold®, and BluPrint™ PVD coated stencils. We provide framed, frameless, step-down/step-up, and prototype stencils, ensuring the right solution for every production need. BluPrint™ PVD stencils are optimized for high-volume production, offering superior durability and consistent paste release.

How do I choose the right stencil for my board? - StenTech SMT Stencil FAQ

Stencil selection depends on component pitch, board complexity, and production volume. Laser-cut stencils are ideal for standard boards, electroformed stencils deliver ultra-fine pitch precision, and BluPrint™ PVD stencils excel in high-volume applications. Coated options like Advanced Nano™ or NanoSLIC Gold® can improve paste release and reduce cleaning. Our engineering team can review your board design and recommend the optimal stencil type and coating.

What stencil thicknesses does StenTech provide? - StenTech SMT Stencil FAQ

We offer thicknesses ranging from 3–8 mils, covering most SMT applications. StenTech’s team will help you select the ideal thickness to maximize paste transfer efficiency, reduce bridging, and improve yields.

What file formats does StenTech accept for stencil orders? - StenTech SMT Stencil FAQ

We accept industry-standard design files, including Gerber, ODB++, and CAD files. Our engineers can also assist with data verification and stencil optimization, ensuring your stencil is production-ready the first time.

Does StenTech provide coated stencils? - StenTech SMT Stencil FAQ

What is StenTech’s standard lead time? - StenTech SMT Stencil FAQ

Standard stencil lead times are typically 24–48 hours, with options for same-day or next-day delivery for urgent orders if files are submitted and approved early in the day. Lead time may vary depending on stencil type, coating, and complexity.

Does StenTech produce step stencils or multi-level apertures? - StenTech SMT Stencil FAQ

Yes. We offer step-up and step-down stencils for mixed-technology boards, enabling different paste volumes in a single print. Our precision machining ensures smooth transitions and accurate deposits.

Can StenTech help optimize my stencil design? - StenTech SMT Stencil FAQ

Absolutely. Our engineers can analyze your aperture layout, pad sizes, and stencil modifications to improve paste deposition, reduce defects, and ensure consistent, high-quality SMT assembly.

How should I clean and maintain my StenTech stencil? - StenTech SMT Stencil FAQ

For standard stencils, we recommend regular cleaning with approved solvents or ultrasonic systems. Coated stencils, including Advanced Nano™, NanoSLIC Gold®, and BluPrint™ PVD, require less frequent cleaning but should still be handled carefully to maintain optimal performance.

What stencil mounting options does StenTech provide? - StenTech SMT Stencil FAQ

StenTech offers both framed stencils for tensioned systems and frameless stencils compatible with universal tensioning frames, giving you flexibility for different production setups.

Can StenTech ship stencils internationally? - StenTech SMT Stencil FAQ

Yes. StenTech ships globally, providing fast, reliable delivery and supporting customers with both standard and urgent orders.

What is the maximum stencil size StenTech can produce? - StenTech SMT Stencil FAQ

We manufacture stencils up to [insert max size based on your facility], supporting both prototype and large-format production requirements.

What types of parts does StenTech provide? - StenTech Parts FAQ

StenTech supplies a wide range of SMT, automation, and electronics components, including custom machined parts, assemblies, replacement components, and consumables designed for high-performance manufacturing.

Can StenTech provide custom parts? - StenTech Parts FAQ

Yes. We can produce custom components and assemblies to your exact specifications, whether it’s a single prototype or a full production run.

What materials are available for StenTech parts? - StenTech Parts FAQ

We work with metals, plastics, and specialty materials to ensure parts meet your performance, durability, and chemical compatibility requirements.

How do I know which part is right for my application? - StenTech Parts FAQ

Our team can review your requirements and recommend the best solution, taking into account function, compatibility, and reliability. Technical support is available for both standard and custom solutions.

What is the typical lead time for parts? - StenTech Parts FAQ

Lead times depend on part complexity, quantity, and material. Standard orders are typically 3–10 business days, with expedited options available for urgent needs.

Does StenTech provide assembled components? - StenTech Parts FAQ

Yes. We can assemble subcomponents or full assemblies so that your parts are ready for immediate use in production.

How does StenTech ensure part quality? - StenTech Parts FAQ

All parts undergo rigorous quality control, including dimensional inspections, material verification, and performance testing. This ensures every part meets your specifications and industry standards.

Can StenTech ship parts internationally? - StenTech Parts FAQ

Yes. StenTech provides global shipping for all parts, supporting both standard and expedited delivery options.

Can StenTech support small production runs? - StenTech Parts FAQ

Absolutely. We specialize in low-volume, high-mix production for customers who need flexibility without sacrificing quality.

How do I order parts from StenTech? - StenTech Parts FAQ

Orders can be placed directly through our website, by email, or via a sales representative. Our team can assist with part selection, custom requests, and order tracking.

What types of machining services does StenTech provide? - StenTech Machining FAQ

StenTech offers precision CNC machining, multi-axis milling, turning, and custom fabrication for a wide range of components used in SMT, automation, and electronics manufacturing.

What materials can StenTech machine? - StenTech Machining FAQ

We work with metals (stainless steel, aluminum, copper, brass), plastics, and specialty alloys, selecting the best material to meet your durability, performance, and cost requirements.

What tolerances can StenTech achieve? - StenTech Machining FAQ

Our advanced CNC equipment and quality control processes allow us to achieve tight tolerances down to ±0.001”, ensuring high-precision and repeatable parts.

Can StenTech handle complex geometries? - StenTech Machining FAQ

Yes. We specialize in intricate, multi-feature components, using multi-axis CNC machining and precision fabrication to produce complex parts reliably.

Does StenTech offer prototyping services? - StenTech Machining FAQ

Yes. We provide rapid prototyping to help validate designs before full production, enabling faster time-to-market and risk reduction.

Can StenTech assemble machined components? - StenTech Machining FAQ

Absolutely. We can assemble subcomponents or full assemblies according to your specifications, delivering parts ready for integration into your production line.

What is the lead time for machined parts? - StenTech Machining FAQ

Lead times depend on complexity, quantity, and material. Standard orders are typically 5–10 business days, with expedited options available for urgent projects.

How does StenTech ensure quality in machining? - StenTech Machining FAQ

All machined parts undergo dimensional inspections, surface finish checks, and material verification. Our processes comply with ISO standards and in-house quality protocols, ensuring consistent, high-quality output.

Can StenTech ship machined parts internationally? - StenTech Machining FAQ

Yes. We provide global shipping with reliable delivery options for both standard and urgent orders.

Can StenTech support small or custom production runs? - StenTech Machining FAQ

Yes. We specialize in low-volume, high-mix production, providing flexible machining solutions for prototypes, custom orders, or production-scale runs.

What engineering support does StenTech provide? - StenTech Engineering FAQ

StenTech offers comprehensive engineering support, including stencil design optimization, part design review, and process consultation. Our team works closely with customers to ensure designs are manufacturable and yield optimal results.

Can StenTech help optimize SMT stencil designs? - StenTech Engineering FAQ

Yes. Our engineers can analyze aperture layouts, pad sizes, and stencil modifications to improve solder paste deposition, reduce bridging, and maximize yields. We also provide recommendations for stencil type, thickness, and coatings.

Does StenTech provide material and coating recommendations? - StenTech Engineering FAQ

Absolutely. Our team can recommend the best stencil coatings (Advanced Nano™, NanoSLIC Gold®, MicroShield®, BluPrint™ PVD) and machining materials based on board design, paste type, and production requirements.

Can StenTech help with new product introductions (NPIs)? - StenTech Engineering FAQ

Yes. We assist with prototype development, first article reviews, and small pilot runs, helping you validate designs and ensure smooth production ramp-up.

Can StenTech troubleshoot assembly issues? - StenTech Engineering FAQ

Yes. Our engineering team can help identify and resolve paste release, bridging, misalignment, and yield issues on your SMT lines. We provide actionable solutions for both stencils and components.

Does StenTech offer design verification services? - StenTech Engineering FAQ

Yes. We provide pre-production design checks to verify aperture sizes, pad coverage, and part compatibility, helping reduce errors and rework before production begins.

Can StenTech provide custom solutions for complex projects? - StenTech Engineering FAQ

Absolutely. Our engineers collaborate with you to create tailored solutions, including custom stencils, machined parts, assemblies, and coatings to meet unique manufacturing challenges.

How can I contact StenTech engineering for support? - StenTech Engineering FAQ

You can contact our engineering team directly via email, phone, or through your StenTech sales representative. We are happy to provide guidance on design, process optimization, and technical questions.

How do I place an order with StenTech? - StenTech Customer Service, Sales & Support FAQ

Can I save jobs for easy reordering? - StenTech Customer Service, Sales & Support FAQ

Yes. The online system allows you to store multiple stencil jobs in your customer profile, making reordering fast and hassle-free.

How do I track my order? - StenTech Customer Service, Sales & Support FAQ

You’ll receive automated email and text notifications when your order is placed and shipped. You can also track stencil shipments and estimated delivery directly from your customer profile.

Who can I contact if I need help with an order? - StenTech Customer Service, Sales & Support FAQ

Every customer is assigned a dedicated account manager. Our industry-leading support team is also available via email at Sales@stentech.com or phone at 1-877-495-1224.

How do I request a quote for Machining, Tooling, or Parts? - StenTech Customer Service, Sales & Support FAQ

Fill out our online quote form with your job details and attach drawings or CAD files. Our engineering team reviews your specifications and provides a fast, accurate quote. Your account manager follows up to confirm details and answer any questions.

How long does it take to receive a quote? - StenTech Customer Service, Sales & Support FAQ

Quotes are provided quickly, thanks to direct communication with experienced engineers and your dedicated account manager. The turnaround keeps your project moving efficiently.

What types of projects can I request quotes for? - StenTech Customer Service, Sales & Support FAQ

StenTech handles custom tooling, pallets, fixtures, and precision-machined parts. Every job is custom-designed to your exact specifications, no matter the complexity.

Does StenTech help with order accuracy and error reduction? - StenTech Customer Service, Sales & Support FAQ

Yes. The online ordering hub eliminates redundant steps and reduces errors for stencils. Using the quote process ensures accurate details for machining, tooling, and parts, minimizing mistakes and delays.

Can I get instant confirmation of my order? - StenTech Customer Service, Sales & Support FAQ

Yes. Once your stencil order is placed, you receive instant confirmation from your dedicated account manager. For Machining, Tooling, or Parts, your quote approval serves as confirmation to move into production.

How does StenTech ensure a smooth process from request to production? - StenTech Customer Service, Sales & Support FAQ

Can I submit CAD files or drawings online? - StenTech Customer Service, Sales & Support FAQ

Yes. CAD files or drawings can be attached directly to your stencil order or quote submission, ensuring our engineers have all the information needed to process your job accurately.

Is the ordering system environmentally friendly? - StenTech Customer Service, Sales & Support FAQ

Yes. Our green process eliminates the need for hard copies and extra paperwork, reducing waste and streamlining your workflow.

Where is StenTech located? - StenTech Company Info & Locations FAQ

StenTech operates across North America, with a robust presence in the USA, Mexico, and Canada, encompassing 20 facilities. This strategic network ensures we can serve customers locally and efficiently.

How can I contact StenTech? - StenTech Company Info & Locations FAQ

What are StenTech’s business hours? - StenTech Company Info & Locations FAQ

Our standard business hours are Monday–Friday, 8:00 AM–5:00 PM EST. For urgent inquiries, please contact your account manager or the support team.

Does StenTech have international offices or distribution? - StenTech Company Info & Locations FAQ

Yes. StenTech serves North America with offices in the USA, Mexico, and Canada. We also support customers worldwide through international shipping, partners, and distribution networks. Contact us for region-specific assistance.

What industries does StenTech serve? - StenTech Company Info & Locations FAQ

Can I visit StenTech’s facilities? - StenTech Company Info & Locations FAQ

Yes, visits are welcome by appointment only. Contact your account manager to schedule a tour of our production and engineering facilities.

How can I learn more about StenTech’s history and capabilities? - StenTech Company Info & Locations FAQ

Visit the “About Us” section on our website for detailed information about our company history, mission, capabilities, and team.

How do I find the closest StenTech location or representative? - StenTech Company Info & Locations FAQ

You can find your nearest location or sales representative by visiting our Locations page. You can also contact us directly via email or phone for assistance.

Does StenTech participate in industry events or trade shows? - StenTech Company Info & Locations FAQ

Yes. StenTech regularly participates in SMT expos, technical forums, and industry conferences. Check our website or contact your account manager for upcoming events.

How can I stay updated on StenTech news and product releases? - StenTech Company Info & Locations FAQ

Subscribe to our newsletter, follow us on social media, or contact your dedicated account manager to receive updates on new products, technologies, and company news.

Does StenTech offer career opportunities? - StenTech Company Info & Locations FAQ

Yes. Current job openings, internships, and career information are available on the Careers page of our website.

Who do I contact for media or press inquiries? - StenTech Company Info & Locations FAQ

For media, press, or partnership inquiries, please email Sales@stentech.com or contact your dedicated account manager for assistance.

What stencil coatings does StenTech offer? - StenTech Coatings FAQ

StenTech provides several advanced stencil coatings, including Advanced Nano™, MicroShield® Wipe-On, NanoSLIC Gold®, and BluPrint™ PVD, designed to improve paste release, reduce bridging, and extend stencil life.

What are the benefits of using StenTech coatings? - StenTech Coatings FAQ

Which coating should I use for my application? - StenTech Coatings FAQ

How are the coatings applied? - StenTech Coatings FAQ

Can coatings be used on all stencil types? - StenTech Coatings FAQ

Yes. StenTech coatings are compatible with laser-cut, electroformed, and BluPrint™ PVD stencils, as well as step-up/step-down and prototype stencils.

How do I maintain a coated stencil? - StenTech Coatings FAQ

Will coatings affect stencil performance? - StenTech Coatings FAQ

Yes, coatings can significantly improve paste release, reduce bridging, and stabilize deposit volumes, especially for fine-pitch components and high-volume production runs.

How long does a coating last? - StenTech Coatings FAQ

Coating lifespan depends on stencil usage, cleaning frequency, and paste type. Advanced Nano™, NanoSLIC Gold®, and BluPrint™ PVD are engineered for long-lasting performance, reducing maintenance and replacement frequency.

Can StenTech re-coat a stencil? - StenTech Coatings FAQ

Yes. Stencils can be re-coated with the same or different coating depending on your production needs, extending the stencil’s useful life and performance.

Can StenTech provide technical guidance on coatings? - StenTech Coatings FAQ

Absolutely. Our engineering team can recommend the right coating, advise on application techniques, and troubleshoot coating-related issues to ensure optimal stencil performance in your SMT process.